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Terms & Conditions for Nookis BV ("Silvie")

Last Updated: 11 July 2025

1. Introduction

Welcome to Silvie. These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from Nookis BV, a company registered in the Netherlands under company number 862670767, with our registered office at Overtoom 188-3, 1054HR, Amsterdam ("we," "us," "our," "Silvie").

By accessing our website or purchasing our products, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.

2. Use of Our Services

  • Eligibility: To use our Services, you must be at least 18 years of age and capable of entering into a binding contract.

  • Account Registration: You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made via our Services.

3. Orders, Payment, and Contract

  • Placing an Order: When you place an order, you are making an offer to purchase the products in your cart. We will send you an email confirming receipt of your order.

  • Acceptance of Order: Our acceptance of your order, and the formation of a contract of sale, occurs when we dispatch the products to you. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.

  • Pricing and Payment: All prices are listed in Euros (€) and are inclusive of VAT where applicable. Payment must be made at the time of order through one of our accepted payment methods.

4. Products and Health Disclaimer

  • Nature of Products: Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.

  • No Medical Advice: The information provided through our Services, including our website and any related content, is for informational purposes only and does not constitute medical advice.

  • Consult a Professional: You should always consult with a qualified healthcare professional before beginning any new diet, exercise program, or supplement regimen, especially if you have a pre-existing medical condition or are taking medication. The statements on our website have not been evaluated by the European Medicines Agency (EMA) or any other medical body. Do not disregard professional medical advice or delay in seeking it because of something you have read on our Services.

5. Intellectual Property

All content included in or made available through our Services, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Nookis BV or its content suppliers and is protected by international copyright laws. You may not extract or re-utilize parts of the content of any of our Services without our express written consent.

6. User Conduct

You agree not to use our Services for any unlawful purpose or any purpose prohibited by these Terms. You may not use the Services in any manner that could damage, disable, overburden, or impair any of our servers, or the network(s) connected to any of our servers.

7. Limitation of Liability

To the fullest extent permitted by law, Nookis BV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content.

Our total liability to you for any and all claims arising from the use of our Services is limited to the amount you paid us for products in the 12 months preceding the claim.

8. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Netherlands.

You agree that the courts of Amsterdam, the Netherlands, shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: support@silvie.com

Postal address: Nookis BV, Overtoom 188-3, 1054HR, Amsterdam, The Netherlands

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